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37519 Canyon Hills Dr.
Yucaipa, California 92399
United States of America

International Contact Information
Customer Services

Have a question? You may find an answer in our FAQs.
But you can also contact us:

sales@prismpear.com

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Shipping

  • USA: First Class & Priority Mail usually within 3 to 5 business days
  • International: First Class & Priority Mail usually within 6 to 20 days
  • Express delivery options also available
  • Free USA shipping on orders of $75 or more
  • Free international shipping on orders of $110 or more on over 200 items.  Free shipping on orders of $150 or more for everything else.
  • Please see our shipping policy for more

Returns And Exchanges

  • We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

  • Exchanges: The fastest way to ensure you get what you want is to return the item you have (be sure to contact us first!), and once the return is accepted, make a separate purchase for the new item.
  • If you're worried about it, check out our refund policy for more information.

    Thanks for contacting us. We'll get back to you as soon as possible.

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