ORDER FAQ: CANCEL ORDER

  • This one is a bit tricky. We tend to prepare most orders immediately. Yes, we can sometimes apply a coupon to your order after the fact or add more items, but after a certain period of time, most orders are all ready prepared for shipment with postage purchased and the item dropped off.
  • You can request to cancel your order if the item is not all ready prepared for shipment. Once an item has been fulfilled, an order cannot be cancelled.
  • Additionally, custom or personalized items can be cancelled at any time as long as they are not currently in production.
  • All that being said, you have about 24 hours to cancel.