- All
- Billing & Shop Pay Installments
- Rewards Program & Freebies
- Shipping
- Orders & Returns
Billing & Shop Pay Installments
American Express, Discover, Mastercard, & Visa
Apple Pay, Google Pay, Paypal, & Shop Pay
Shop Pay Installments
No late, hidden, or surprise fees.* USA only. Eligibility of order performed at checkout.
*Payment options are offered by Affirm and are subject to eligibility check and might not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license.
These two deals will not work together if the three items you are using to get an item free are being used towards the $20 total, so in order to get both deals, you'd need to spend an additonal $20 on top of the three items that apply to the buy 3 get 1 free.
Basically, you need to buy 3 items to get 1 free, then add an additional $20 to get the second item free.
Rewards Program & Freebies
Shipping
Items we currently do not ship outside of America
Food/Candy, Wax Melts, Lip Balms, & Magnets
For more information about shipping, please feel free to contact the e-mail below. Any questions or inquiries about this policy, please contact support@prismpear.comWe primarily ship USPS, but in some instances, depending on package size, we may ship using another provider such as UPS.
Shipping times are based on Priority Mail
USA 3-5 days
Canada 6-20 days
United Kingdom & Germany 6-20 days
Orders & Returns
If you need to make changes to your order or add additional items to it, please use our contact form. Make sure to include your order number.
You can request to cancel your order if the item is not all ready prepared for shipment. Once an item has been fulfilled, an order cannot be cancelled.
Additionally, custom or personalized items can be cancelled at any time as long as they are not currently in production.
All that being said, you have about 24 hours to cancel.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase (invoice or order number).
To start a return, you can contact us at returns@prismpear.com or use the contact form. Please include your order number and what you wish to return. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at returns@prismpear.com.
The following items cannot be returned:
Mystery items or blind boxes/bags, grab bags, perishable Items (such as food, flowers, or plants), custom Products (special order or personalized items), personal care items like beauty products or skincare, nail polish, perfume, or lighters, gift cards. Final sale items cannot be returned.
Please get in touch if you have questions or concerns about your specific item.